01 · Data controller
The data controller for personal information processed via this website is BlueGrid Systems SIA, a limited liability company registered in Latvia under registration number 40203749677, with its registered office at "Avoti" — 15, Zentene, Zentenes pag., Tukuma nov., LV-3123, Latvia.
You can reach our privacy contact at office@bluegrid-systems.com or by phone at +371 26 206 359.
02 · Data we collect
We collect only what is necessary to respond to your enquiry and operate the website:
- Enquiry data — name, email address, company (optional), and the message you send via the contact form or directly by email.
- Technical data — IP address, user agent, referrer, and pages viewed, collected through privacy-preserving analytics if and only if you consent.
- Communications — copies of email, calls, or scheduled meetings related to your enquiry, project, or contract.
We do not knowingly collect data from minors.
03 · Why we collect it
- To respond to project enquiries and prepare proposals.
- To deliver contracted services and issue invoices.
- To improve the website using aggregated, non-identifying usage data.
- To meet legal, tax, and accounting obligations under Latvian and EU law.
04 · Legal basis
We process your data under one or more of the following GDPR legal bases: your consent (when you submit an enquiry or accept analytics cookies), performance of a contract (when delivering paid services), and compliance with a legal obligation (tax, accounting, anti-money-laundering).
06 · Retention
- Enquiries that did not lead to a contract — 12 months, then deleted.
- Contracts, invoices, and accounting records — 5–10 years, as required by Latvian law.
- Analytics aggregates — 26 months, then anonymised.
07 · Your rights
Under GDPR you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Restrict or object to processing.
- Request data portability (a machine-readable copy of your data).
- Withdraw consent at any time, without affecting prior lawful processing.
- Lodge a complaint with the Data State Inspectorate of Latvia (Datu valsts inspekcija).
To exercise any of these, email office@bluegrid-systems.com. We respond within 30 days.
08 · Security
We protect your data with industry-standard measures: TLS encryption in transit, encryption at rest where supported, role-based access control, multi-factor authentication on all administrator accounts, and regular security reviews.
09 · Changes to this policy
We may update this policy as the studio grows or the regulatory landscape changes. The "Last updated" date at the top reflects the most recent revision; material changes will be highlighted on the site for at least 30 days.
10 · Contact us
For privacy questions, data requests, or to lodge a complaint internally before contacting the supervisory authority, write to office@bluegrid-systems.com or to our postal address: "Avoti" — 15, Zentene, Zentenes pag., Tukuma nov., LV-3123, Latvia.